Facilitating new product development projects in ConvaTec

About ConvaTec

ConvaTec is a global medical products and technologies company focused on therapies for the management of chronic conditions, with leading market positions in advanced wound care, ostomy care, continence and critical care, and infusion devices. ConvaTec’s products provide a range of clinical and economic benefits including infection prevention, protection of at-risk skin, improved patient outcomes, and reduced total cost of care. ConvaTec has over 10.000 employees and does business in more than 100 countries. ConvaTec’s vision is Pioneering trusted medical devices to improve the lives we touch.

Modernizing NPD projects with Power PPM

With their vision, ConvaTec needs to have a strong foundation for innovation and be able to improve and develop new products efficiently. Product improvements and new products can have a massive impact on patient’s lives, so it is important that the tools to manage NPD (New Product Development) projects are also up to date.

To improve their ways of working, ConvaTec set out to introduce a set of new digital and automated processes related to NPD Project Management, the objectives were:

  • Reduce wasted time by eliminating the non-value added work required to create project documentation
  • Create consistent reporting (One source of truth)
  • Increase efficiency through improved time management & better data tracking
  • Improve resource allocation, utilisation and process visibility
  • Automate processes & governance workflows
  • Consolidate and centralise all existing tools into one system

As ConvaTec started looking for a new system that could support their ambitions, they eventually chose the model-driven Power App, Power PPM. ConvaTec was already familiar with Microsoft Office 365, and thus Power PPM fit well under their IT infrastructure to handle a more systematic approach to manage their projects and portfolios. The Power PPM solution kicked off at the end of 2020.

Why Power PPM:

  • Off the shelf and out-of-the-box adaptable solution with minimal configuration
  • Great usability, aesthetics, and reporting functionality, easier to train as a familiar application/user interface with MS apps being used in business today
  • Key is being able to easily manage projects as much as possible using the system tools & report from the system in all reporting forums and allow stakeholders to view real-time project/program/portfolio status
  • Integration with Power Platform Apps.

Supporting the digital future of the business

Today, ConvaTec uses Power PPM for managing a number of projects, using a stage-gate process to progress ideas through to development, execution & eventually launch. The system even allows for automated stage-gate approvals, which provides a seamless workflow that eliminates a lot of wasted time. Power PPM has also enabled more efficient creation of documentation through automated flows that generate project documentation direct from the PPM tool.

Finally, the system integrates everything in reports through Power BI, allowing them to stay on top of the business and drive wider business discussions on the health and balance of their portfolios, track process and understand where resources are being used, and much more.

Kristen Brown
Director, Advanced Operations
Power PPM allows us to work globally in one platform, which makes it so much more efficient and easier to get things done. As a business enterprise solution, it has so many useful integration functions and powered solutions on offer, which just supports our digital future as a business.

The Outcome

Together with Projectum, ConvaTec has experienced off-the-shelf, out-of-the-box adaptable solutions with minimal configuration. As ConvaTec was used to using Microsoft-based applications, it was very easy for them to adapt. The solution met all the needs and on top of that, the possibility of integrating with other tools supporting the company’s ambition for an enhanced digital business.

Additionally, The Power PPM has enabled ConvaTec teams to build project tasks consistently and efficiently through automated flows, and inter-connected tags to sign teammates to projects and tasks.

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